Privacy policy

Last updated: May 21, 2026

Zyverrav operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zyverrav is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment details, transaction details, payment confirmation and billing information.
  • Account information including your username, password, preferences and settings.
  • Transaction information including items viewed, added to cart, purchased, returned, exchanged or cancelled.
  • Communications with us including information you provide when contacting customer support.
  • Device information including IP address, browser type, device identifiers and network connection details.
  • Usage information regarding how and when you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact us or otherwise use the Services.
  • Automatically through cookies and similar technologies when you browse or interact with the Services.
  • From service providers who process information on our behalf.
  • From business partners and third parties where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Improve and Personalize the Services

We use your information to:

  • Process payments and fulfill orders
  • Provide shipping and delivery services
  • Process returns, refunds and exchanges
  • Maintain customer accounts
  • Respond to customer inquiries
  • Improve website functionality and shopping experience
  • Recommend products and personalize content

Marketing and Advertising

We may send promotional communications by email or display advertising related to products and services that may interest you. You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

We use personal information to:

  • Verify customer accounts
  • Detect and prevent fraud or unauthorized activity
  • Maintain the security of our Services

Legal Compliance

We may process your information to comply with legal obligations, enforce our policies, respond to lawful requests, and protect our legal rights.


How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

  • With Shopify and third-party service providers who support payment processing, order fulfillment, analytics, hosting, customer support and shipping services.
  • With marketing and advertising partners where permitted by law.
  • When required to complete transactions requested by you.
  • With affiliates or business partners as part of normal business operations.
  • In connection with legal obligations, disputes, investigations, mergers or other business transactions.

Relationship with Shopify

Our store is hosted by Shopify, which enables us to provide the Services to you. Shopify may collect and process personal information in accordance with its own privacy practices.

To learn more about how Shopify processes your information, please visit:

Shopify Privacy Policy


Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security or content practices of those third-party services. We encourage you to review their privacy policies before providing personal information.


Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can delete the information.


Security and Retention of Information

We implement reasonable safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements and policies

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access personal information
  • The right to request deletion
  • The right to correct inaccurate information
  • The right to data portability
  • The right to opt out of certain advertising activities

You may also unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Residents of certain regions, including the European Economic Area and the United Kingdom, may have additional rights under applicable privacy laws.

To exercise your rights, please contact us using the information provided below.


Complaints

If you have concerns about how we process your personal information, please contact us directly. Depending on your location, you may also have the right to submit a complaint to your local data protection authority.


International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required, we rely on appropriate legal safeguards for international data transfers.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Any updates will be posted on this page along with the revised "Last updated" date.


Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Legal Representative: Dionisio Browder

Email: admin@zyverrav.shop

Phone: +1 402-658-4254

Business Address:
820 Avenue H
Council Bluffs, IA 51503
United States